Here you will find an overview of the most important protective measures:

AT THE HOTEL

  • At check-in, guests must show the Covid certificate
  • Our employees wear hygiene masks in all areas of the hotel
  • All contact points and storage areas as well as door handles, light switches etc. are regularly disinfected
  • There are disinfectant dispensers for guests’ use in all public areas
  • Our employees are trained in protective behaviour, in the use of protective material and in special cleaning
  • Our employees also keep the distance rules among each other whenever possible and regularly disinfect their hands
  • The public rooms are regularly ventilated
  • Our detergent contains disinfectant solution

IN THE RESTAURANT

  • Only guests with a Covid certificate are allowed in the restaurant
  • Two seating sessions are offered in the restaurant from 6:00 pm to 8:00 pm and from 8:15 pm on

IN THE SPA

  • Only guests with a Covid certificate have access to our SPA area

CANCELLATION POLICY

General cancellation policy

  • Free of charge up to 7 days before arrival, after that 100% of the total amount will be charged
  • Special cancellation conditions over Christmas / New Year: Free of charge up to 30 days before arrival, after that 100% of the total amount will be charged

Cancellations due to regulations by Corona (Covid-19)

  • In the event that the Swiss government has issued a travel ban to Switzerland for your country of origin with regard to COVID-19 after you have made a definitive booking, closes Swiss borders or you have to go into quarantine again when entering Switzerland, the aforementioned cancellation period does not apply and you can cancel your booking free of charge. If an advance payment has already been made, it will be refunded upon request or retained as a credit for future stays